Certainly, here's an outline for a return or refund policy based on the stipulation that customers can't cancel the order after 1 minute or receive refunds for the food:
Return or Refund Policy for EatRally
Order Cancellation
Customers may cancel their order within the first minute after placing it. Once this time frame has passed, cancellations are not permitted as the food preparation process begins immediately to ensure timely delivery.
Refunds for Food Items
Due to the nature of our services and to maintain quality standards, refunds for food items are generally not provided. We strive to ensure accuracy and quality in every order. However, if there are concerns or issues with the delivered food, customers are encouraged to reach out to our customer support team for assistance within a reasonable time frame after delivery.
Refunds for Service Issues
Refunds related to service issues (e.g., payment errors, technical glitches) will be considered on a case-by-case basis. Customers experiencing such issues should contact our support team promptly for resolution.
We don't accept any return or refund
If the refund is approved we'll process the refund in 2-3 days
Contact Us
For any inquiries, concerns, or assistance regarding orders or refunds, please contact our customer support team at [email protected]